How Telehealth Works at Northern Star Counseling

How Telehealth Works at Northern Star Counseling

At Northern Star Counseling, we know that finding time and space for counseling isn’t always easy. Busy schedules, Wyoming weather, or long drives can make it difficult to come to our Cheyenne office in person. That’s why we’re proud to offer telehealth counseling sessions — bringing the same compassionate, professional support directly to you, wherever you are in Wyoming.

Licensed Counselors Across Wyoming

All of our counselors are licensed to practice in the state of Wyoming, which means we can work with clients anywhere in the state. Whether you live in Cheyenne, Casper, Gillette, Jackson, or a small Wyoming community, you can access our services without leaving home.

HIPAA-Secure Video Sessions

We use HIPAA-compliant Zoom for all telehealth appointments. This secure platform ensures that your session is just as private as if you were sitting in our office. You’ll receive a link to join your session, and all you need is a device with internet access — a computer, tablet, or even your smartphone.

Preparing for Your Session

To make the most of your telehealth counseling session, we recommend:

  • Choosing a private space where you feel comfortable speaking openly.

  • Checking your internet connection ahead of time.

  • Using headphones, if possible, to increase privacy and sound quality.

Our counselors will guide you through the process, so even if it’s your first time using Zoom, you’ll find it simple and stress-free.

The Same Care, Just More Accessible

Telehealth sessions offer the same quality of care you’d receive in person:

  • Individual counseling

  • Family therapy

  • Trauma and anxiety support

  • Wellness and growth sessions

You’ll see and talk with your counselor face-to-face in real time, building the same connection and trust as you would in the office.

Why Choose Telehealth?

  • Convenience: No travel time or weather worries.

  • Access: Reach a licensed counselor anywhere in Wyoming.

  • Comfort: Meet from your own home or private space.

✨ At Northern Star Counseling, we believe distance should never be a barrier to mental health care. Telehealth allows us to serve the entire state of Wyoming with the same dedication, confidentiality, and compassion that guide all of our in-person sessions.

📞 Ready to get started? Contact us today at 307-421-9329 to schedule your telehealth appointment and take the next step toward healing and growth — from wherever you are.

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